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Graceland
 MANY
say that the line up of awardees in the highly successful 2005
Mayoral Awards conducted last June 17 at Magdalena Hall of Crown
Hotel was impressive enough that it was thought that Naga Mayor
Jesse M. Robredo was actually conferring the awards not just on
outstanding Nagueños, but on outstanding Nagueños who can be
outstanding Filipinos.
Consider the three champion swimmers — Bordado, Dee, Sunglao from
Naga — who brought honor and pride to the country by reaping gold
medals in various international competitions, including a slot in
the forthcoming ASEAN Games that Manila is hosting this year.
Think of J. Anselmo Cadiz who as national president of the
Integrated Bar of the Philippines took the frontline to defend
democracy and the country’s judiciary system at a time when
controversy was fomenting a call to impeach the Chief Justice of
the Supreme Court. This Ateneo de Naga salutatorian is now urging
GMA to speak up on the pestering “Hello Garci” tapes, to set this
forlorn nation free.
But one other awardee I wish to write about is Graceland Food
Industries whose success story eloquently translates the Nagueños’
competitive spirit, grit and industry.
Cited by the awards committee (chaired by Monsignor Romulo Vergara)
for its entrepreneurial vivacity, this home-grown food service
company expanded from a 4-table eatery into one of the leading
food chains in Bicol, making a strong statement that local
enterprises, powered by hard work, dedication and innovation, are
as competitive as the more established national and multinational
firms that have been invading the local food service industry.
Graceland’s patriarch, Felipe Dy, or Tyo Peping, was born to poor
Chinese immigrants who worked odd jobs in Divisoria – as kargador
and tindero – before he settled in Naga with his wife Felicidad.
Tyo Peping worked as sales clerk in a hardware store here and Fely
made ice candy and ice drop that gave them fresh cash to augment
the growing family’s income.
With P10,000 borrowed money, the couple opened in 1976 a 4-table
eatery in a rented garage along Elias Angeles where Naga Optical
is now located.
It soon incorporated the ice cream parlor concept to follow the
trend in the early 80s. The fast-paced lifestyle that evolved in
Naga prompted the parlor to offer “turo-turo” with a wide array of
“ready to eat” viands. The mid to late 80s saw the proliferation
of hamburger chains in Naga, mostly local players. Graceland, too,
joined the bandwagon and opened a store in 1986 which became
instant hit among the younger customers. It even introduced pizza
way ahead of its time in Naga.
Graceland’s bakeshop concept started with chiffon cakes from a
cousin which they sold in their store. Slowly, they learned the
trade and started producing their own breads and cakes. Soon
Baker’s Plaza was born, the first of its kind in Bicol. The store
lay-out, the lightings, color motif, fixtures, and equipments were
comparable to the ones seen in Metro Manila such that many first
time buyers thought that the food stuffs were brought from Manila.
The stiffest competition came in the 1990s when the big players (Shakeys,
Jollibee, McDonalds, Greenwich) entered the Bicol region,
specifically Naga City which shook the local food industry so
badly. The Dys thought they could not compete. But instead of
throwing up the towel, the family enterprise fought back. As a
result, Geewan was born which soon positioned itself as the first
Bicolano must-go for tourists, transients and even Nagueños for a
taste of Bicolano dishes, with such frozen items such as pinangat
and Bicol Express.
Seeing the entry of giants as benchmarks rather than rivals, two
Graceland outlets, starting in 1996 were opened one after the
other in Legazpi. Sorsogon was next in 1998 while Tabaco in 2001.
With the opening of Pacific Mall in Legazpi, Graceland also opened
its first outlet in a mall in 2002. Still in Legazpi, it opened
Benjo’s, a pizza parlor that offers light, fancy and affordable
pizza to the Bicolanos. Only recently, two of the Graceland
outlets in Legazpi have been placed among the top ten taxpayers in
that city that speaks well of its top-ranked sales income and
hefty contribution to that city’s investment growth.
Another Graceland baby was born in the heart of Naga in March 2004
– Red Platter –which serves steaks, chops and ribs, a fusion of
the best Asian and Western dishes with the ambiance of a fine
restaurant at fast-food price.
These days, visiting Naga’s centro is walking through the
remarkable business ascendancy of the Dy family. Along P. Burgos
St., one can easily find Red Platter, Geewan and Baker’s Plaza all
in the same row. Towards Barlin St., one finds the three-storey
spic-and-span bakehouse and commissary where restaurant and
bakeshop supplies and food products are prepared round the clock,
to be transported fresh to its 10 different outlets in Bicol, and
still expanding. Graceland – truly Nagueño, truly Bicolano.
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